Stakeholder Engagement

Simplo scored stakeholders as per the five principles of the AA1000 (Stakeholder Engagement Standards (SES), namely dependency, responsibility, tension, influence, and diverse perspectives), by the global non-profit organization AccountAbility, namely dependency, responsibility, influence, diverse perspectives, and tension. Through the scoring of questionnaires and discussion of results, five categories of material stakeholders to focus on for communication have been identified, namely coustmers, suppliers, employees, shareholders/investment institutions, and government agencies.The company's CSR Sustainability Committee reports to the Board of Directors at least once a year and has reported its implementation status to the Board of Directors on November 13, 2023.

 

Stakeholder Communication Channels

Stakeholders Illustrate Issue of concern Communication method and frequency Contact person Implementation in 2022
Customer The opinions and feedback of customers are the direction of our continuous improvement and endeavors.
  • Sustainable management of supply chain (RBA)
  • Product quality and services
  • Green products, product carbon footprint
  • Green production
  • Response to climate change (SBTi, CDP)
 Marketing Service Management
Kimi Liao

Tel.：+866-3-5695920
E-mail: sales@simplo.com.tw
[Regularly]
  • Technology/business meetings (QTR/QBR)
[Irregularly]
  • Email
  • Company website
  • Customer’s audit
  • Daily email contact with customers
  • Participate in QBR 10 times and QTR for 13 times to strengthen customer service and maintain close contact with customers
Supplier Expects to grow together with supply chain partners, and work together to fulfill corporate social responsibilities.
  • Responsible procurement
  • Hazardous substance management
  • Conflict mineral management
  • RBA audit of suppliers
 Supply Chain Management
Mona Wang

Tel.：+866-3-5695920
E-mail: suppliers@simplo.com.tw
[Regularly] 
  • Supplier Evaluation
[Irregularly] 
  • Supplier RBA audit
  • Supplier conference
  • Supplier questionnaire
  • Evaluated 18 suppliers in the year
  • Conducted RBA audits for 37 suppliers (100% qualification rate)
  • 197 key suppliers signed the "Supplier Statement for Code of Conduct " (100% signature rate)
Shareholder/ Investment Institutions Maintains a good interactive relationship with shareholders and investment institutions, and establishes a sound supervision mechanism to protect the rights and interests of shareholders.
  • Operational performance
  • Dividend policy and distribution
  • Management guidelines
  • Information transparency
  • Investment plans
  • Business Integrity
     
 Investor Relations Management
Spokesperson: Wei Chin-Wen, Vice President of Administration

Tel.：+866-3-5695920
E-mail: invest@simplo.com.tw
[Regularly]
  • Shareholders’ meeting
  • Annual reports and financial statements 
    Shareholders’ meeting
  • Investor conference
[Irregularly] 
  • Company website
  • Email
Held shareholder meeting 1 session, issued the 2021 annual report
Employee Committed to taking care of employees, providing market-competitive salaries and benefits, and cultivating outstanding talents, which will help improve the company's operating performance and efficiency.
  • Occupational Health and Safety
  • Employee benefits
  • Professional skill education and training
  • Labor-capital communication
  • Career development
  • Green life
 Whistleblower/Complaint Spokesperson: Wei Chin-Wen, Vice President of Administration

Tel.：+866-3-5695920
E-mail: invest@simplo.com.tw
[Regularly] 
  • Employee physical examination 
  • Labor-capital meeting 
    Internal mailbox
  • Welfare Committee meeting
[Irregularly] 
  • Internal mailbox
  • Website bulletin board
  • Education training
  • Company website
 
  • Education and training 6,380 employees, 144,157 hours 
  • Annual employee physical examination, labor-capital meeting 4 times, welfare committee meetings 4 times, and employee opinion surveys 5 times
Government Agencies Follow the laws and regulations, establish a good reputation for the company, and fulfill the responsibility of corporate sustainability and earth citizenship
  • Corporate Governance
  • Risk management
  • Occupational Safety and Health
  • Compliance
  • Social care
  • Energy management
 Spokesperson: Wei Chin-Wen, Vice President of Administration

Tel.：+866-3-5695920
E-mail: invest@simplo.com.tw
[Irregularly]
  • Official document
  • Email
    Official letters
  • Forum
  • Market Observation Post System
 Obtain new information through official documents and seminars or briefings held by government units, and participate in corporate governance evaluations every year to enhance information transparency

Identify Material Topics

Materiality is identified based on the GRI Standards (2021). Questionnaire surveys are used to understand the stakeholder concern about various sustainability topics of Simplo and to rank the material topics. The selected material topics are assessed by the representatives of the CSR Committee for their impact on “Simplo's operations” and “on the economy, environment, and people (including human rights)”. They are then ranked according to the significance of the impact, as the basis for the information disclosure in the report.

Identify Materiality Process

  Step 1: Understand the organization's sustainability context

1. Collect sustainability topics

The task force of Simplo’s CSR Committee refers to the Global Reporting Initiative Standards (GRI Standards), the Responsible Business Alliance’s (RBA) Code of Conduct, the Task Force on Climate-Related Financial Disclosures (TCFD), the Sustainability Accounting Standards Board (SASB), the Corporate Governance Indicators of the Taiwan Stock Exchange, and the Company's sustainability goals to aggregate 24 sustainability topics.

2. Questionnaire generation and survey

Simplo reviewed its business activities and sustainability actions, and surveyed the level of attention paid by five major stakeholders to the 24 sustainability topics through the 2022 Questionnaire for Concern about Material Issues; a total of 158 valid responses were received, and adjustments were made according to the advice of the management team, to select ten sustainability topics with high levels of concern as this year's material topics.

  Step 2: Identify the actual and potential impacts

Through the impact assessment questionnaire, the CSR Committee further evaluated the ten material topics, for their degree and probability of possible "actual", "potential", "positive" and "negative" impacts on the external economy, environment, human rights, Simplo's own operations, as well as the individuals or groups that will (or may) be affected if each topic has a positive or negative impact.

  Step 3: Assess the significance of the impact

The CSR Committee and the management team will rank the impact significance through the evaluation results of Step 2 as the basis for the information disclosure in the report. This facilitates the effective communication with stakeholders and continuous improvement of the sustainable operations.

  Step 4: Report in the order of impact significance

Based on the results of the impact significance ranking, material topic management guidelines and objectives are established and reported to the CSR Committee and the Board of Directors. In the future, the management policy and objectives of material topics will be reviewed annually, and the implementation frequency of material topics will be evaluated on a case-by-case basis to check the degree of positive and negative impacts of issues.

Material Topics Matrix

Description of prevention of mitigation of impacts on the value chain

O Direct impact ▲Indirect impact V Business relationship

ESG

Material topics

Internal

External

Impact on the value chain

Corresponding GRI

HQ

Factories

Subsidiary

Supplier

Customer

G

Compliance

O

O

▲

V

V

Simplo complies with ESG and product-related laws and regulations to reduce the risk of penalties or impact on reputation.

416-2,
417-2

G

Risk Management

O

O

▲

V

V

Simplo has established risk management mechanism to minimize the risks that may affect the company's operations.

201-2

G

Business Integrity

O

O

▲

V

V

Simplo commits integrity management and implements relevant education, training and management mechanisms.

205-1,
205-3,
206-1

G

Supply Chain Management

O

O

▲

V

V

Simplo establishes a sustainable supply chain management system, and integrates the ESG assessment of suppliers into the procurement decision-making process to reduce impacts.

204-1,
308-1,
308-2,
414-1,
414-2

G

Corporate Governance

O

O

▲

 

 

Simplo strengthens the functions of the board of directors, and enhances sustainable governance responsibilities.

201-1,
201-3

E

Climate Change

O

O

O

V

V

Simplo identifies climate change risks and opportunities, and implements energy-saving and emission-reduction actions.

305-1~305-5

E

Cleantech Opportunities

O

O

O

V

V

Simplo creates opportunities to enter new markets.

302-1~302-4

E

Material Circular Economy

O

O

O

V

V

Simplo has introduced a recycling mechanism for raw materials and package to increase the recycling rate of waste.

301-1

E

Green Product

O

O

 

V

V

Simplo integrates product life cycle thinking into product design and implements product carbon footprint projects.

416-1

S

Occupational Safety and Health

O

O

 

V

V

Simplo strengthens OSH management to reduce occupational accidents, occupational diseases, and industrial safety accidents.

403-1~403-9


Material Topics Management Policy and Objectives

Material topics

Objective

Strategy

Action

Performance in 2022

Corresponding chapter

Compliance

Comply with operational regulations and reduce the risk of violation.

Regularly collect regulatory trends and continuously improve the management system.

1. Continuous improve ISO 45001.
2. Conformity with the regulations.

Conformity with the regulations.

2.2 Business Integrity

Risk Management

Formulate risk management policies to respond to business operating risks.

The enterprise risk management committee formulates risk control and opportunity countermeasures.

Risk identification is carried out every year and included in the management of material topics.

Establish 14 ESG risk themes and complete the corporate risk questionnaire survey.

2.4 Risk Management

Business Integrity

Avoid financial and non-financial risks and strengthen the trust of stakeholders.

Integrity management related management mechanism.

Conduct employee integrity management awareness education training courses.

Employee anti-corruption education and training 6,145 employees, 9,160 hours; RBA education and training 5,977 employees, 598 hours.

2.2 Business Integrity

Supply Chain Management

Establish a value chain partner co-prosperity relationship.

Formulate supplier management strategies and engage with suppliers.

1.Formulate the “Supplier Statement for Code of Conduct”
2.Supplier RBA audit.

1. Require key suppliers to sign the “Supplier Statement for Code of Conduct”.
2. Conducted the sustainability management questionnaire survey for 13 suppliers.
3. Conducted RBA audits for 37 suppliers.

3.2 Sustainable Supply Chain Management

Corporate Governance

Respond to corporate governance ESG sustainability requirements.

Strengthen the corporate governance of the BOD and improve performance.

1.Participate in corporate governance evaluation.
2.Improve information transparency.

1. The score of the 8th Corporate Governance Evaluation was 21% to 35%.
2. The score of the 9th Corporate Governance Evaluation was 6% to 20%.

2.1 Governance Operation

Climate Change

Construct climate change management strategies and implement mitigation and adaptation actions.

Formulate climate change management strategies, implement GHG emissions inventory and emission reduction actions.

1. Plan annual greenhouse gas. inventory and verification
2. Set carbon reduction targets with SBTi.
3. Fill out the annual CDP climate questionnaire.

1. Passed a compliance review by the SBTi.
2. 2022 CDP “B-rating”.

4.1 Climate Change Strategy

Cleantech Opportunities

Capture climate-related risks and opportunities to create new market opportunities.

Set up solar PV system and invest in new energy storage business.

1. Build a solar PV system in the factory.
2. Layout new business of energy storage.

Solar PV capacity reached 7.1 MW.

4.3 Energy Management

Material Circular Economy

Establish a material recycling mechanism to reduce waste generation.

Circular economy of PCR plastic and packaging recycling.

Continuously increase the recycling rate of PCR plastics and packaging materials to reduce resource consumption.

1. Plastic uses PCR 90% plastic pellets.
2. PET film is made of 100% PET recycled material.

4.5 Green Product and Innovation

Green Product

Establish design and innovation capabilities for green products and services.

1. Product Design for Environment (DfE).
2. Establishment and certification of green product information.

1. Conduct Conflict Minerals Survey.
2. Implement product carbon footprint project.

1. Completed the 2022 Conflict Minerals Survey.
2. Completed carbon footprint surveys for two products and passed the third-party certification for ISO 14067.

4.5 Green Product and Innovation

Occupational Safety and Health

Improve OSH management (such as occupational accidents, occupational diseases, industrial safety, health promotion).

Adhere to "caring for the environment, respecting life, and caring for employees" to build a good working environment.

Continuous improve ISO 45001.

1. Conformity with the regulations.
2. Passed the third-party certification for ISO 45001.

5.3 Occupational Safety and Health

Contact Us

ESG@simplo.com.tw