Stakeholder Engagement

In accordance with the Global Sustainability Reporting Initiative (GRI Standards) and AA1000 Stakeholder Engagement Standards, we have established a systematic stakeholder identification and management mechanism based on the principles of honest and transparent communication and the spirit of responsible corporate governance. Simplo Technology has defined five core categories of stakeholders, including customers, suppliers, shareholders/investors, employees, and government agencies, to serve as the basis for sustainable communication and strategic response. 2024 implementation status is as follows:

 

Stakeholder Communication Channels

Stakeholders Significance to the Company Issues of concern Communication frequency, methods and channels Implementations in 2024
Customers Earn the trust of customers
through innovative technology,
high-quality products, and
services. Customer feedback is
invaluable to us as it guides our
continuous improvement efforts
  • Supply chain sustainability management
  • Product quality and service
  • Green products, product carbon footprint
  • Green production
  • Climate change response
  • Customer privacy and information security
[Regularly]
  • Technical/business meetings (QTR/QBR/MBR)
[Occasionally]
  • Email
  • Company website
  • Customer audit
Contact: Mr. Liao
Phone: +886 3-5695920
  • Daily emails and customer visits
  • Participated in 45 QBR/QTR/MBR meetings
  • Responded to 36 customer questionnaires (7 online questionnaires)
  • Occasional customer sustainability issue exchange
Suppliers Collaborating with the supply chain to enhance supply chain resilience and build a coprosperity ecosystem
  • Responsible procurement
  • Hazardous substance management
  • Conflict mineral management
  • Supplier sustainability
    rating/audit
[Regularly] 
  • Supplier Evaluation
[Occasionally] 
  • Supplier RBA audit
  • Supplier conference
  • Supplier questionnaire
Contact: Ms. Wang
Phone: +886 3-5695920
Email: suppliers@simplo.com.tw
  • One sustainable supply chain communication conference, attended by 85 suppliers online
  • 17 suppliers received ESG evaluations
  • RBA audited 28 companies
  • Signature of " Supplier Code of Conduct Commitment"
Shareholders/ Investors To protect shareholders' rights and interests by upholding the integrity of management and the transparency of operating
information
  • Operational performance
  • Dividend policy and
    payment
  • Management policy
  • Information transparency
  • Investment plan
  • Ethical management
[Regularly]
  • Annual shareholders meeting report and financial statements
  • Investor conference
[Occasionally] 
  • Company website
  • Email
Contact: Ms. Wei
Phone: +886 3-5695920
  • One shareholders' meeting held
  • One investor conferences held
  • Publication of the Annual Report for the 2024 Shareholders' Meeting
  • 5 questionnaires for investors
Employees A well-established welfare system and a safe working
environment, as well as the
cultivation of excellent talents to enhance the company's
operational performance and efficiency
  • Occupational health and safety
  • Employee benefits
  • Professional skills
    education and training
  • Labor-management
    communication
  • Green life
[Regularly] 
  • Employee health checkup
  • Labor-management meetings
    Internal mailbox
  • Welfare Committee meeting
[Occasionally] 
  • Internal email, website bulletin board
  • Education and  training
  • Company website
Contact: Ms. Chang
Phone: +886 3-5695920
 
  • One annual employee health checkup, four labor-management meetings, and twelve Welfare Committee meetings.
  • 3 employee activity registration forms and 2 group meal satisfaction survey
  • Portal Announcements
  • 29 issues of CSR e-newsletter, 45 issues of ESG
    e-newsletter, 2 issues of Group e-newsletter
  • Simplo Technology green week activity
Government agencies Compliance with laws and regulations to build a good corporate reputation
  • Corporate governance
  • Risk management
  • Occupational health and safety
  • Legal compliance
  • Energy management
[Occasionally]
  • Official documents
  • Email
  • Briefings
  • MOPS
Contact: Ms. Chang
Phone: +886 3-5695920
  • MOPS reporting
  • Participate in government briefing sessions
  • Regular checking of regulations
  • Announcement of monthly revenue to the MOPS and the Company's official website

Material Topics Analysis

In order to ensure that this report meets the needs of stakeholders, the report identifies material sustainability issues through the "Stakeholder Survey" and is prepared with reference to the eight principles defined in the GRI Standards (2021). It provides an in-depth analysis of the issues of concern to stakeholders and their positive and negative impacts. Issues are ranked based on their level of concern and impact level to effectively respond to stakeholders' expectations and needs.

Process to Identify Material Topics

  Step 1: Collect  Sustainability Trend Topics

Simplo Technology refers to sustainability standards and regulations (GRI, SASB, TCFD), international ESG evaluation agencies (DJSI, MSCI, CDP), the Rules Governing the Preparation and Filing of Sustainability Reports by TWSE Listed Companies, stakeholder issues of concern, industry characteristics, and related regulations to aggregate 16 sustainability issues.

  Step 2: Questionnaire

1.    Material Issues Level of Concern Questionnaire
A survey was conducted to assess the level of concern of 5 major key stakeholders on 16 sustainability issues. The survey evaluated the "positive" and "negative" impact levels these issues have on economic, environmental, and social (people) sustainable development, receiving a total of 90 valid feedback.
2.    Internal Impact Assessment Questionnaire
Through the assessment questionnaire, we evaluated the degree of potential impact of sustainability issues on Simplo Technology's own operations.

  Step 3: Result Analysis/Confirm the Topics

After consolidating the survey results, impact assessments were ranked. The CSR Office comprehensively considered the impact scores of various ESG issues, selected 10 material topics, and plotted a matrix.

  Step 4: Target Setting and Management

The responsible unit sets short, medium-term, and longterm goals and strategies for the material topics. The CSR Committee regularly reviews and makes necessary adjustments, and reports the implementation progress to the Board of Directors.

Material Topics Matrix

Value Chain Impact Description

○Indirect impact        ●Direct impact
Material topics Impact on the value chain (Positive Impact / Negative Impact) Corresponding to GRI Impact on the value chain
Upstream Operation Downstream
Supplier Headqualter Factory Client
Economic
Business Integrity • Positive Impact: (e.g., Reduces legal and financial risks, increases transparency and credibility.)
• Negative Impact: (e.g., High implementation costs, inadequate supervision may lead to formalism.)		 205-2 ● ● ● ●
Risk Management • Positive Impact: (e.g., Implementing risk management minimizes losses and improves crisis response.)
• Negative Impact: (e.g., Ignoring risk management exposes hidden risks.)		 Custom Theme ○ ● ● ○
Supply Chain Management • Positive Impact: (e.g., Enhances supply chain stability, reduces environmental and social impacts.) • Negative Impact: (e.g., Poor supply chain management may cause pollution and human rights violations.) 204-1, 308-1, 308-2, 414-1, 414-2 ● ● ● ●
Product Quality and Responsibility • Positive Impact: (e.g., Emphasizing product responsibility minimizes negative health and environmental impacts.)
• Negative Impact: (e.g., Neglecting responsibility increases risks to health and the environment.)		 416-1, 416-2 ● ● ● ●
Information Security • Positive Impact: (e.g., Proper implementation reduces risks of data breaches.)
• Negative Impact: (e.g., System failures may threaten personal safety and societal stability.)		 418-1 ● ● ● ●
Enviroment
Product Carbon Footprint • Positive Impact: (e.g., Evaluating the carbon footprint increases transparency of a product's environmental impact.)
• Negative Impact: (e.g., Ignoring carbon footprint assessments might overlook lifecycle environmental impacts.)		 Custom Theme ● ● ● ●
Circular Economy • Positive Impact (e.g., Reducing waste and minimizing the environmental and ecological damage caused by resource extraction.)
• Negative Impact: (e.g., Resource depletion, improper waste treatment leading to secondary pollution.)		 301-2 ● ● ● ○
GHG • Positive Impact: (e.g., Reducing greenhouse gas emissions, contributing to the global goal of limiting warming to 1.5℃ .)
• Negative Impact (e.g., Extensive land use for renewable energy facilities might damage and reduce farmland and habitats, impacting natural ecosystems.)		 305-1~305-5, 302-1, 302-3 ○ ● ● ●
Climate Action • Positive Impact: (e.g., Mitigating climate change, reducing threats from extreme weather on ecosystems and humans.)
• Negative Impact: (e.g., If climate action fails, climate change may exacerbate ecological and environmental risks.)		 201-2 ● ● ● ○
Society
Training and Development • Positive Impact (e.g., Enhancing employees' professional skills and competitiveness.)
• Negative Impact (e.g., Poor planning of employee training and career development may impact the company's competitiveness.)		 404-1, 404-3 ○ ● ● ○
 

 


Contact Us

ESG@simplo.com.tw